Legal terms and privacy policy

We are committed to protecting your privacy. At all times we aim to respect any personal information you share with us, or that we receive from other organisations, and keep it safe. This Privacy Notice (‘Notice’) sets out our data processing practices when you interact with us and your rights and options regarding the ways in which your personal information is used.

This notice contains important information about your personal rights to privacy. Please read it carefully to understand how we use your personal information.

The provision of your personal information to us is voluntary. However, without providing us with your personal information, your use of our services may be impaired.

1. We collect information about you:

1.1 When you give it to us directly

For example, personal information that you give us by contacting us by email.

We do not collect information in any other form. 

2. What personal information do we process?

We do not process personal information.

3. How and why will we use your personal information?

Your personal information, only provided to us by a direct email from you, will be used for the purposes specified in this notice. In particular, we may use your personal information.

  • to answer your questions/requests and communicate with you in general;

4. How long do we keep your personal information?

We wil only keep your personal information in the email if legally required.

5. Lawful bases

The GDPR requires us to rely on one or more lawful bases to process your personal information. We consider the grounds listed below to be relevant:

  • Where you have provided your consent for us to use your personal information in a certain way (for example, we will ask for your consent to use your personal information to send you promotional or fundraising material by email, and we may ask for your explicit consent to collect special categories of your personal information). By sending us an email, you give your explicit consent to the data process. 

6. Will we share your personal information?

Other tan legally required to do so, we would not share your personal information. 

7. Security/ storage of and access to your personal information

We are committed to keeping your personal information safe and secure and we have appropriate and proportionate security policies and organisational and technical measures in place to help protect your information. 

8. Exercising your Rights

  • Right of access – you can write to us to ask for confirmation of what personal information we hold about you and to request a copy of that information. Provided we are satisfied that you are entitled to see the information requested and we have successfully confirmed your identity, we will provide you with your personal information subject to any exemptions that apply.
  • Right of erasure – at your request and where you are entitled to, we will delete your personal information from our records as far as we are required to do so. In many cases we would propose to suppress further communications with you, rather than delete it.
  • Right of rectification – if you believe our records of your personal information are inaccurate, you have the right to ask for those records to be updated. You can also ask us to check the personal information we hold about you if you are unsure whether it is accurate/ up to date.
  • Right to restrict processing – you have the right to ask for processing of your personal information to be restricted if there is disagreement about its accuracy or legitimate usage.
  • Right to object – you have the right to object to processing where we are (i) processing your personal information on the basis of the legitimate interests ground, (ii) using your personal information for direct marketing or (iii) using your information for research or statistical purposes.
  • Right to data portability – to the extent required by the GDPR, where we are processing your personal information by automated means and either (i) because we have obtained your consent, or (ii) because such processing is necessary for the performance of a contract to which you are party or to take steps at your request prior to entering into a contact, you may ask us to provide your personal information to you – or another service provider – in a machine-readable format.
  • Rights related to automated decision-making – you have the right not to be subject to a decision based solely on automated processing of your personal information which produces legal or similarly significant effects on you, unless such a decision (i) is necessary to enter into/ perform a contract between you and us/ another data controller; (ii) is authorised by EU or Member State law to which Green Alliance is subject (as long as that law offers you sufficient protection); or (iii) is based on your explicit consent. We may ask you for additional information to confirm your identity and for security purposes, before disclosing personal information requested to you.

Please note that some of these rights only apply in limited circumstances. For more information, we suggest that you contact us using the details in section 15 below.

You are further entitled to make a complaint about us or the way we have processed your data to the data protection supervisory authority in your home country. 

9. Changes to this notice

We may update this Notice from time to time so please check back periodically. We will notify you of significant changes by placing a notice on our website..

10. Links and third parties

We link our website directly to other sites. This notice does not cover external websites and we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy notices of any external websites you visit via links on our website.

11. Cookies

We use only one technical cookie in this page to let you choose the language.

12. How to contact us

Please let us know if you have any questions or concerns about this notice by contacting us at the following channels.